Payment Methods
This page provides detailed information about the deposit and withdrawal methods available at Koru Casino. It covers the processing times, minimum and maximum transaction limits, and any applicable terms that govern financial transactions on the platform. Understanding these details helps you manage your funds efficiently and ensures a smooth banking experience.
Available Deposit Methods
Koru Casino offers a range of deposit options designed to suit Australian players. These methods are processed instantly, allowing you to start playing without delay. The minimum deposit amount is A$30 across all methods.
| Deposit Method | Type | Processing Time | Minimum Amount |
|---|---|---|---|
| PayID | Bank Transfer | Instant | A$30 |
| Visa | Credit/Debit Card | Instant | A$30 |
| Mastercard | Credit/Debit Card | Instant | A$30 |
| MiFinity | E-Wallet | Instant | A$30 |
| Bank Transfer | Direct Bank Transfer | Instant | A$30 |
| Bitcoin (BTC) | Cryptocurrency | Instant | A$30 |
| Ethereum (ETH) | Cryptocurrency | Instant | A$30 |
| Litecoin (LTC) | Cryptocurrency | Instant | A$30 |
| Tether (USDT) | Cryptocurrency | Instant | A$30 |
| Dogecoin (DOGE) | Cryptocurrency | Instant | A$30 |
All deposits are credited to your account immediately upon confirmation from the payment provider. No fees are charged by the casino for any deposit transaction.
Available Withdrawal Methods
Withdrawals can be made using most of the same methods available for deposits. The minimum withdrawal amount is A$30. All withdrawal requests are subject to a standard 72-hour pending period before processing begins. This pending period allows the casino to verify the transaction and ensure compliance with security protocols.
| Withdrawal Method | Processing Time After Pending Period | Minimum Amount |
|---|---|---|
| PayID | 0–24 hours | A$30 |
| Bank Transfer | 3–5 business days | A$30 |
| MiFinity | 0–24 hours | A$30 |
| Bitcoin (BTC) | 0–24 hours | A$30 |
| Ethereum (ETH) | 0–24 hours | A$30 |
| Litecoin (LTC) | 0–24 hours | A$30 |
| Tether (USDT) | 0–24 hours | A$30 |
| Dogecoin (DOGE) | 0–24 hours | A$30 |
The first withdrawal request will require an additional 24–48 hours for identity verification (KYC). Once your account is fully verified, subsequent withdrawals follow the standard processing times listed above. The casino does not charge any fees for withdrawals.
Withdrawal Limits
Standard withdrawal limits apply to all players unless otherwise specified. Progressive jackpot winnings are exempt from these limits.
| Limit Type | Standard Accounts | VIP Accounts |
|---|---|---|
| Daily | A$3,000 | Up to A$5,000 |
| Weekly | Not specified | A$5,000 |
| Monthly | A$15,000 | A$20,000 |
VIP players may qualify for higher withdrawal limits as part of the multi-tier loyalty program. These limits are reviewed periodically based on account activity and tier status.
Identity Verification (KYC)
Before any withdrawal can be processed, Koru Casino requires all players to complete a Know Your Customer (KYC) verification. This is a standard regulatory requirement designed to prevent fraud, money laundering, and underage gambling. You must be at least 18 years old to register and play, and this age requirement is verified during the KYC process.
The verification process typically requires you to provide:
- A clear copy of a valid government-issued photo ID (passport, driver’s licence, or national ID card)
- Proof of residential address (utility bill or bank statement dated within the last three months)
- Proof of payment method ownership (such as a screenshot of your e-wallet or a photo of your card with the middle digits obscured)
Documents should be submitted through the account dashboard or sent to the support team. Once verified, your account remains verified for future withdrawals unless additional checks are triggered.
Payment Method Restrictions
Some payment methods may have specific restrictions regarding withdrawals. If you deposited using a prepaid voucher or a method that does not support withdrawals, you will need to provide an alternative verified payment method to receive your funds. The casino reserves the right to return withdrawals to the original deposit method where possible.
Cryptocurrency withdrawals are processed to the wallet address you provide. It is your responsibility to ensure the wallet address is correct before confirming the transaction. Koru Casino cannot reverse or recover funds sent to an incorrect address.
Responsible Gaming and Financial Management
Setting limits on your deposits and withdrawals is an important part of maintaining control over your gambling activity. Koru Casino encourages all players to use the responsible gaming tools available in their account settings. You can set daily, weekly, or monthly deposit limits to manage your spending.
If you feel that your gambling is becoming problematic, you can also activate self-exclusion or request account closure through the support team. For further assistance, organisations such as Gambling Help Online and Lifeline provide free and confidential support to Australian residents.
Security of Transactions
All financial transactions on Koru Casino are protected by SSL/TLS encryption technology. This ensures that your personal and payment information is transmitted securely over the internet. The casino does not store full credit card numbers or sensitive banking details after a transaction is completed.
The random number generators (RNGs) used in the games are independently audited to ensure fair and random outcomes. This commitment to security and fairness applies to all aspects of the platform, including payment processing.
Contacting Support
If you have any questions about payment methods, transaction times, or encounter any issues with a deposit or withdrawal, the support team is available 24 hours a day, 7 days a week through live chat and email. The team can assist with account-specific queries and guide you through the verification process if needed.
For general enquiries about payment methods, you can also refer to the Terms & Conditions page for further details on the rules governing financial transactions at Koru Casino.